1. Rental Services:

Provider agrees to rent flower walls, photo booths, neon signs, and any other agreed-upon items (the “Rental Items”) to the Customer for the event described in the booking form (“Event”). All Rental Items remain the property of Provider.

2. Reservation and Payment:

A non-refundable deposit of 50% of the total rental fee is required to secure the booking and must be paid upon signing this Agreement. The remaining balance must be paid in full no later than 7 days before the Event. If the total balance is not received by the due date, Provider reserves the right to cancel the reservation and retain the deposit.

3. Cancellation Policy:

Customer-Initiated Cancellation: Cancellations made 30 days or more before the Event will result in a refund of any payments made, excluding the non-refundable deposit. Cancellations made less than 30 days before the Event will result in the forfeiture of all payments. Provider-Initiated Cancellation: Provider reserves the right to cancel the contract due to weather-related concerns, health/safety issues, or other unforeseen circumstances. In this case, a full refund will be issued, including the deposit.

4. Delivery, Setup, and Takedown:

Provider is responsible for delivering, setting up, and dismantling the Rental Items, including flower walls, photo booths, neon signs, and any other items rented. Customer agrees to provide access to the venue at least 2 hours before the Event for setup. Takedown will occur immediately after the Event unless otherwise agreed upon. The Customer will ensure access for the Provider’s team to complete the takedown.

5. Outdoor Events and Weather:

The Customer acknowledges that flower walls, photo booths, neon signs, and other Rental Items are subject to damage from inclement weather (e.g., rain, wind). If the Event is outdoors, the Customer must have a backup plan to move the Rental Items indoors or to a covered area. Provider reserves the right to cancel setup for outdoor events if weather conditions pose a risk to the Rental Items or staff safety. In such cases, no refund will be provided if the Customer fails to offer a suitable alternative indoor location.

6. Customer Responsibilities:

The Customer is responsible for ensuring that the Rental Items are not tampered with or damaged during the rental period. This includes preventing guests from climbing, pulling, rearranging, or misusing the flower walls, photo booths, and neon signs. If any damage occurs to the Rental Items due to misuse, negligence, or willful misconduct by the Customer or Event guests, the Customer is responsible for the full cost of repair or replacement. This includes: Photo Booths: The Customer is responsible for any damage to the equipment, including cameras, printers, tablets, and photo booth structure. Neon Signs: If the neon signs are damaged, broken, or malfunction due to misuse, the Customer will be charged for repair or full replacement. Flower Walls: Damage to the floral arrangements, stands, or accessories will result in additional charges for repair or replacement. Any unapproved alterations or attachments to the Rental Items that result in damage will incur additional charges.

7. Liability and Indemnification:

The Provider is not responsible for any injury, death, or property damage arising out of the use of the Rental Items during the Event, except for damages caused by the Provider’s own negligence or willful misconduct. The Customer agrees to indemnify and hold harmless the Provider from and against all claims, damages, losses, and expenses arising out of the use of the Rental Items during the Event, except where caused by the Provider’s own negligence.

8. Use of Rental Items:

Rental Items are for decorative use and entertainment purposes only. Customers shall not use them for any purpose other than their intended function (e.g., flower walls for decoration, photo booths for photography, neon signs for display). Any additional decorations, such as signage or lights, must be approved by the Provider. The Customer shall not attach any unapproved items to the flower walls, photo booths, or neon signs that may cause damage.

9. Force Majeure:

Neither party shall be liable for failure or delay in performing its obligations under this Agreement if such failure or delay is due to circumstances beyond reasonable control (e.g., natural disasters, pandemics, governmental restrictions).

10. Photography and Marketing:

Provider reserves the right to photograph the Rental Items before, during, and after the Event for promotional purposes. The Customer agrees to allow Provider to use any photos for marketing, advertising, and social media.

11. Rental Period:

The Rental Items are rented for the agreed-upon time as per the booking form. If the Customer requires the Rental Items for an extended period, additional charges will apply. Any delays in returning the Rental Items or providing access for takedown may result in late fees.

12. Damage and Cleaning:

The Customer is responsible for the condition of the Rental Items from the time of delivery until pickup by the Provider. If the Rental Items are returned excessively dirty or damaged, the Customer will be billed for cleaning or repairs, as assessed by the Provider. Replacement Costs: If the Rental Items are damaged beyond repair or lost, the Customer will be responsible for the full replacement cost of the item. This applies to all items, including flower walls, photo booths, and neon signs.

13. Governing Law:

This Agreement shall be governed by and construed in accordance with the laws of the state of Texas. Any disputes arising from this Agreement shall be resolved through mediation or, if necessary, litigation in the courts of Texas.

14. Entire Agreement:

This Agreement constitutes the entire agreement between the Provider and the Customer, and no amendment or modification shall be effective unless in writing and signed by both parties.

15. Severability:

If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.